National Certificate III in Barista

6 Months
MNQF Level 3

Description of a Barista 

A barista is part of a F&B beverage team who prepares and, if situation calls for, serves coffee beverages. These beverages could be prepared automatically through filter methods or with an espresso machine according to international specialty coffee industry standards. He or she would be the team expert in all things coffee to answer customers/ guests’ coffee related questions. 

Purpose of the qualification 

Holder of this qualification is to be recognized as a quality individual, possessing coffee knowledge, functional and people skills, an effective member of a team, who will be employed in a café, coffee franchise, F&B outlets in a hotel or a resort


1. Observe personal and work place hygiene practices 

2. Practice health, safety and security Practices 

3. Provide effective customer care 

4. Practice effective workplace communication 

5. Perform computer operations 

6. Develop Customer Service Fundamentals 

7. Develop and Upkeep Industry Knowledge 

8. Develop Coffee Knowledge 

9. Prepare and serve coffee beverage 

10. Perform basic maintenance of machine equipment 

11. Perform basic cashiering and general control procedures 

12. Practice Good Work Ethics 

13. Working in a Team Environment

General Entry

  • Completion of Basic Education OR

  • Attainment of a Level 2 qualification.

Alternative Entry

  • 18 years old AND ability to communicate in the language of instruction

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